Case Study: Siemens uses TeamSeer to calculate the Bradford Factor

False absence is calculated to cost the UK economy £1.2 bn a year, with 13% of all absence considered non genuine by employers. TeamSeer uses the revolutionary Bradford Factor that analyses absence patterns helping managers spot 'sickies' and safeguard profitability.

Siemens Flow Instruments started using the Bradford Factor after a considerable rise in sickness absence. Managers were uncomfortable with the levels of sickness and began employing the Bradford Factor as a means to highlight potential sickies. "We were looking for a way to track the effects of little and often absence," comments Richard Johnson, General Manager Administration at Siemens Flow Instruments, "the Bradford Factor was recommended by the EEF, our trade organisation, as an effective way to tackle absenteeism".

HR Administrators at Siemens Flow Instruments had been struggling with tracking the Bradford Formula using large spreadsheets. Ensuring these spreadsheets were maintained and reliable was a constant challenge. "Tracking the Bradford Factor in a spreadsheet was extremely time consuming and prone to errors," states Elaine Hendrie, HR Officer at Siemens Flow Instruments. For information as sensitive as absenteeism, Siemens Flow Instruments needed complete confidence in the accuracy of their tracking. As a result, Siemens Flow Instruments chose TeamSeer to instantly track and calculate the Bradford index for all of their staff.

TeamSeer constantly derives the Bradford Factor for all staff using the system. Using TeamSeer managers and supervisors have immediate access to Bradford Factor tracking anywhere, making it easy to spot potential absenteeism. At Siemens Flow Instruments TeamSeer has saved considerable administration time and given managers a hassle free means of highlighting 'sickies'. "Tracking the Bradford Factor in TeamSeer has made a big time saving impact, I am now confident sicknesses will be reduced," adds Hendrie. For Siemens Flow Instruments, like all companies, 'sickies' detract from productivity and can noticeably reduce the profitability of an organisation. "Using TeamSeer to track the Bradford Factor is a real bonus to our operation," concludes Richard Johnson.