“From a user perspective, the go-live was very smooth. TeamSeer is a great tool. A fantastic success – well done!”
Jeremy Tjebbes, Head of Business Solutions, Hitachi Europe
Technology
We take care of the technology so you can focus on your business
Like software from some of the world’s leading providers such as Salesforce.com, TeamSeer absence management software is supplied securely as a service over the internet, purchased as an annual licence. As such, it requires no complex installation of additional hardware. It runs on any device with a web browser, or on an organisation’s own intranet.
TeamSeer places virtually no ongoing demands on an organisation’s IT team. All support, backups, server management and technical matters are managed centrally by TeamSeer on behalf of its customers.
Technical features
Software
- Easy to set up – works via the web or company intranet.
- Zero footprint deployment – no software to install or hardware to purchase.
- Scalable software for organisations with thousands of users, or just a handful.
- Works with PCs and Macs.
- Single sign-on for end users. Self-initiated password reset.
- LDAP / Active Directory integration
- Google Apps integration
- OpenID / Oauth integration
- Own server installation option for corporate users (1,000 users plus).
- Always the latest version – no upgrade costs.
Data and security
- Total security via SSL and IP checking.
- Automatic backup of data to offsite data centre.
- Load balanced to guarantee performance and provide resiliance.
- You own your data (TeamSeer is registered as a data controller).
- Your privacy assured – no adverts or intrusions of any kind.
- Regular penetration testing of the application and infrastructure by independent third-party experts
- Password encryption via a one-way, salted hash using a high strength hashing algorithm
- Password strength as standard, with three password strength options and option to enforce password expiry policies
- Option to lock down the application to given IP address ranges to limit access to office only
- Complete mirror of infrastructure in failover data centre to provide resilience
- Offsite replication of database to minimise data loss in case of data centre outage
Integration
- TeamSeer integrates with Microsoft Excel for reporting.
- Integration with Microsoft Outlook for calendar synchronisation, email approval and out-of-the-office monitoring.
- Integration with Blackberry, iPhone and equivalents for manager approval.
- Intranet and Sharepoint integration – single sign-on, instant approvals, and team view Web Part.
- Integration with ERP and HR systems, Payroll and Flexible Benefits services.
